KJots is a small program that helps you to write down some short notes and organizes them for you. It has two basic items used to organize your notes - ?Books??and ?Pages?? This is a good light tool to write in all the templated responses and other important notes for quick references.
A lovely password manager which can store passwords for all the logins including those of kopete and websites.
KTeaTime is a handy timer for steeping tea. No longer will you have to guess at how long it takes for your tea to be ready. Simply select the type of tea you have, and it will alert you when the tea is ready to drink. Now how can a tea cooker be useful for techs. Often techs get involved in solving a problem and forget to update the client about the progress. Without communicating with the client, on many occasions the entire effort goes down the drain as the client get very agitated thinking that nobody is looking at his problem. What the tech can do is use the tea cooker and get a reminder so that he can respond the client with the progress.
Koffice/ Open Office
M$ Office is one of the most used software and a major reason why customers do not shift to other operating systems. They need Word and Excel for just about everything. K-Office and Open Office are two great solutions. Open Office can open M$ Office files and can even safe the files in M$ Office format which makes it easy to communicate with those who still use M$ products.
Besides office suites which replicate the windows world products in features, Linux also has some great alternatives. LyX (http://www.lyx.org) is an example of a great document processor.
What is LyX?
LyX is the first WYSIWYM (What you see is what you mean) document processor.
LyX is what?!
LyX is an advanced open source document processor that encourages an approach to writing based on the structure of your documents, not their appearance. LyX lets you concentrate on writing, leaving details of visual layout to the software. LyX produces high quality, professional output -- using LaTeX, an industrial strength typesetting engine, in the background; LyX is far more than a front-end to LaTeX, however. No knowledge of LaTeX is necessary to use LyX, although it will give a user more power. LyX is stable and fully featured. It has been used for documents as large as a thesis, or as small as a business letter. Despite its simple GUI interface (available in many languages), it supports tables, figures, and hyperlinked cross-references, and has a best-of-breed math editor.